Panel: The Pro and Con of automation on service and user experience
With the development of technology and change of market trend, traditional corporate travel management now face various opportunities and challenges. Therefore, automation becomes one of the most assignable part. How to advertise automated services, apply the latest technologies and manage the prospect? What kind of changes will be brought to corporate travel area? The session will share with attendees the opinions of senior managers from end-user, airlines and hotel group.
Sophie Liu, Director, Account Management, BCD Travel China
Judy Liu, General Manager, Corporate & Partner Sales-China, Delta Air Lines
Jacob Hu, Mobility Manager APAC, Indirect Materials & Services Asia Pacific, OSRAM Asia Pacific Management Company
Liu Yang, Travel management Specialist Corporate Human Resources Region Asia Pacific, ZF （China） Investment Co., Ltd
Wye Yin Tan, Head of Sales, Greater China, InterContinental Hotels Group