Panel: Capitalizing on the Growth of Customized Tour

16 May 2018
15:00 - 15:50
Conference Center - Room B
Director, Customer Service Dept., DIADEMA
Co-founder, Shijiebang
Regional Director - China,
Los Angeles Tourism & Convention Board
Deputy Secretary General
World Tourism Cities Federation
Ecommerce Center - General Manager China Travel Service (H.K.)
CEO - TravelDaily

Panel: Capitalizing on the Growth of Customized Tour

The personalized and diversified needs of travelers have promoted the rapid growth of customized tours and presented an unprecedented opportunity for the transformation of small- and medium-sized travel agencies. How should companies specializing in customized tour leverage their advantages in IT support, operational experience, team work and supplier resources to provide personalized and customized travel services?

Moderated by:

Charlie Li, CEO, TravelDaily China

Panelists:

Derek Zhao, Co-founder, Shijiebang

Gloria Wu, Ecommerce Center – General Manager, China Travel Service (H.K.)

Ann Zhao, Director, Customer Service Dept., DIADEMA

Kate Chang, Regional Director – China, Los Angeles Tourism & Convention Board

Yan Han, Deputy Secretary General, World Tourism Cities Federation

Speaker:

Ms. Ann Zhao
Mr. Derek Zhao
MS. Kate Chang
Mr. Yan Han
Ms. Gloria Wu
Mr. Charlie Li