Conrad is responsible for leading IATA’s global advocacy efforts. He also oversees IATA’s regional presence through IATA’s five Regional Vice Presidents. From 2014 to June 2021, Conrad served as IATA’s Regional Vice President for Asia-Pacific from 2014.
Before joining IATA, Conrad had over 30 years experience with both airlines and suppliers, including Monarch Group, and Emirates Airlines.
Conrad holds an MBA (Hons) from Durham University UK and a MA (Hons) in Oriental Studies from Cambridge University, Corpus Christi College.
Conrad has lived in Ghana, Hong Kong, Nigeria, South Korea, Taiwan, Thailand and the UAE. He speaks English and conversational Mandarin.