English
简体中文AI in the Hospitality Industry – Turning Deep Data into Superior Guest Experiences
As guest expectations continue to grow for seamless, personalized, and intelligent service, hoteliers must rethink how they collect, manage, and apply their data. This keynote explores how the next wave of AI can reshape the hospitality industry—but only when supported by accurate, deeply integrated, and well-curated data. We’ll examine why the future of exceptional service depends on the synergy between deep data and AI, and how hoteliers can prepare by ensuring data integrity, eliminating system silos, and aligning technology with day-to-day operations. While emerging AI tools offer significant potential, their true value comes from the quality and depth of the data behind them—making data strategy a core business priority.
