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简体中文Empowering Hotels with Technology: From “Pseudo-Smart” to “Authentic Experience”
Addressing the pain point of high investment and low returns in the hotel industry’s “pseudo-smart” initiatives, TCL and Hampton have centered their efforts on smart TVs. By integrating AI voice control and robot delivery, they have achieved a 60% reduction in per-room retrofitting costs, a 30% increase in service efficiency, and a 45% boost in guest satisfaction. This collaboration offers a lightweight transformation model for the hotel industry—achieving service enhancement with low-cost investment and bringing smart hotels back to the essence of operations.
