What new sparks will be ignited when AI meets tourism services?

27 May 2025
14:10-14:50
VP/36Kr
CEO/Smart Guide
Deputy General Manager/Application Specialist for Quadruped Robots/DEEPRobotics

What new sparks will be ignited when AI meets tourism services?

Examining platforms like Ctrip and Mafengwo, this session explores how AI optimizes travel service chains through AI-powered customer service, personalized recommendations, and supply-demand matching, enhancing both user experiences and business revenue.

Speaker:

Steven Li
Jan Dolezal
York Ge