Exhibitor Guide 2021

Dear Exhibitor,

It is our great pleasure to welcome you to ITB China 2021!

Since our launch in 2017, our goal at ITB China has been to connect China and the world of travel. This year’s ITB China 2021 features a hybrid format that underscores our unwavering commitment to serving the industry with customized networking services and as a hub for information exchange and discussion on the future of travel.

In this exhibitor guide we have compiled all the necessary information for you to optimally prepare for your participation.

We are looking forward to welcoming you to our physical exhibition in Shanghai, 24 to 26 November 2021 at the Shanghai World Expo and Exhibition Center and to its virtual extension, ITB China Virtual, 8 November to 31 December 2021 on the newly developed ITB China Platform.

Whether on-site or online, we wish you all a successful participation and see you soon at ITB China 2021 and ITB China Virtual!

Your ITB China Team

Exhibitor Guide

Important Dates

EVENT DURATION

ITB China Physical·24 – 26 Nov. 2021

ITB China Conference·24 – 26 Nov. 2021

ITB China Virtual·08 Nov – 31 Dec. 2021

OPENING HOURS

Exhibitors: 08:30 a.m. – 05:30 p.m.

Buyers: 09:00 a.m. – 05:00 p.m.

Trade Visitors: 09:30 a.m. – 05:00 p.m.

CONSTRUCTION TIME

22 Nov. 2021    09:30 a.m. – 11:30 p.m.

23 Nov. 2021    08:30 a.m. – 10:30 p.m.

DISMANTLING TIME

26 Nov. 2021

05:00 p.m. – 10:30 p.m.

DEADLINES

Main exhibitor registration

15 Sep. 2021

Co-exhibitor registration

20 Oct. 2021

Exhibitor staff registration

29 Oct. 2021

Catalogue entries

20 Oct. 2021

Submission of construction plans

22 Oct. 2021

Submission of shell scheme’s information

22 Oct. 2021

Orders for furniture, electricity, water

22 Oct. 2021

 

Please refer to “Onsite Business Matching” in this Exhibitor Guide for more details about the ITB China matchmaking process and pre-scheduled appointment system.

The ITB China Platform

Manage both your physical and virtual participation

The new ITB China Platform is a comprehensive participation management tool, that allows you to conveniently handle your physical as well as your virtual ITB China participation from your laptop or your mobile device.

On the ITB China Platform, you can:

  • Access the ITB China Virtual exhibition
  • Follow both the virtual and physical opening of ITB China and watch the full ITB China Conference
  • Manage your physical and virtual event calendar
  • Manage your physical and virtual business matching and pre-scheduled appointments
  • Order and manage additional onsite services (e.g. furniture, electricity, translators etc.)
  • Register stand activities and special staff badges

Access

The ITB China Platform including ITB China Virtual will be fully accessible from 21 October 2021.
In order to plan your trip and plan your booth, exhibitors can access related functions on the ITB China Platform starting 22 September 2021.
Please visit the pages “Planning your trip” and “Planning your booth” in this exhibitor guide for more information.

For more information on the virtual exhibition and the functions of the ITB China Platform, please visit the menu item ITB China 2021 | Virtualin this exhibitor guide.

Planning your trip - visa, accommodation

EXHIBITION GROUND ADDRESS

Shanghai World Expo and Exhibition Center

850 Bocheng Rd

200126 Pudong Shanghai, China

www.shexpocenter.com

VISA*

          *Important notice: Due to the current coronavirus pandemic, the visa application process may vary from country to country or may be suspended           entirely.
          Exhibitors are advised to consult the local Chinese embassy or consulate timely.

When applying a visa for your business travel to China, you need to include an invitation letter with your visa application. An invitation letter shows the travel date, the passport number and date of birth of the invited person and is always signed by hand and stamped with a company stamp registered in China. This invitation enables a visa to attend an ITB China trade event. An invitation letter will be sent out by the ITB China team to each exhibitor after final confirmation of their stand location. Please use the Online Visa Application Form in the ITB China Platform to submit your data. This enables us to easily issue your invitation letter.

ACCOMMODATION

ITB China has selected comfortable and convenient hotels for you to make your stay more enjoyable. Check below hotel introduction as well as the booking contact information and special ITB China attendee room rate.

Since November is a peak season for accommodation in Shanghai, it is recommended that you book your accommodation latest by 20 Nov. 2021. You can make a reservation by clicking on the reservation link in the reservation information. ITB China will arrange a free shuttle bus from the hotel to the exhibition site every day.

Howard Johnson Huaihai Hotel Shanghai ⭐⭐⭐⭐⭐

Hotel is ideally located in the heart of downtown Puxi. Just a few minutes walk to several key areas of the city. Shopping and dining are conveniently situated around the area. Hotel is close to Line 1, Line 10 and Line 12 Shaanxi South Road Station. All points of interests can be easily reached. Each of our 161 rooms is uniquely designed and decorated with modern high quality. Executive rooms have a ARTDECO in the 1930s Style , in the modernization of the city . It is an ideal choice for business and leisure travelers. “JiaYi Restaurant” is located on second floor. It offers a combination of eastern & western food, providing delicious international style buffets, as well as an extensive A La Carte menu, And conference facilities.

Price: RMB 800+ 
Distance from the Venue:11km
Contact:  Booking Department
Email: reservations.hotelhuai@hojochina.com
Tel: +86 21- 54619898-8535
Booking link: www.wyndhamhotels.com/hotels/20280?corporate_id=1000057472

Sheraton Grand Shanghai Pudong Hotel & Residences ⭐️⭐️⭐️⭐️⭐

Sheraton Shanghai Pudong Hotel & Residences is Located in Pudong Lujiazui Finance and Trade District, close to Shanghai International Exhibition Center. It is about 5-min drive away from the Shanghai EXPO Center and Mercedes-Benz Arena. Sheraton Shanghai Pudong Hotel & Residences provides an easy access to both Nanpu Bridge and Fuxing Road Tunnel with fabulous views of Huangpu River. Metro Station of Line 4 is right in front of the hotel. Surrounded by office buildings, shopping malls, restaurants and bars, the hotel offers very convenient and comfortable stay.

Price: RMB 850+
Distance from the Venue:5km
Contact: Booking Department
Email: Reservation.GRP@sheraton.com
Tel: +86 21- 50899999
Booking Link: https://www.marriott.com/event-reservations/reservation-link.mi?id=1630037269856&key=GRP&app=resvlink

Planning your trip - transportation, vehicle access to venue

UPON ARRIVAL IN SHANGHAI

We have gathered information that will help you plan your journey and find your way to the exhibition grounds quickly and easily after your arriving in Shanghai.

Public Transportation

From Airports

From Hongqiao Airport (about one hour from the venue): Take Line 2, transfer to Line 8 at “People’s Square” Station, then get off at “China Art Museum” Station. The venue is about a 5 minutes-walk from the station.

From Pudong International Airport (about 1.5 hours from the venue): Take Line 2, transfer to Line 8 at “People’s Square” Station, then get off at “China Art Museum” Station. The venue is about a 5 minutes-walk from the station.

From Railway Stations

From “Hongqiao Railway” Station (about 50 minutes from the venue): Take Line 10, transfer to Line 8 at “Laoximen” Station, then get off at “China Art Museum” Station. The venue is about a 5 minutes-walk from the station.

From “Shanghai Railway” Station or “Shanghai South Railway” Station (about 40 minutes from the venue): Take Line 1, transfer to Line 8 at “People’s Square” Station, then get off at “China Art Museum” Station, the venue is about a 5 minutes-walk from the station.

Taxi

From Airports

The Shanghai World Expo Exhibition & Convention Center is 31km away from Hongqiao Airport. The taxi ride takes about 55 minutes and costs about 100 RMB.

The Shanghai World Expo Exhibition & Convention Center is 40 km away from Pudong International Airport. The taxi ride takes about 45 minutes and costs about 140 RMB.

Please also note that the taxi charges a night rate from 11:00 p.m.
until 5:00 a.m. the next day and that there is usually a long taxi queue at both airports.

From Railway Stations

The Shanghai World Expo Exhibition & Convention Center is 31km away from “Hongqiao Railway” Station. The taxi ride takes about 55 minutes and costs about 100 RMB.

The Shanghai World Expo Exhibition & Convention Center is 13km away from “Shanghai Railway” Station. The taxi ride takes about 45 minutes and costs about 40 RMB.

The Shanghai World Expo Exhibition & Convention Center is 10km away from “Shanghai South Railway“ Station. The taxi ride takes about 35 minutes and costs about 35 RMB.

Please also note that the taxi charges a night rate from 11:00 p.m.
until 5:00 a.m. the next day and there will usually be a long taxi queue at all three railway stations.

You are welcome to print out the Taxi Card below and show it to the taxi driver.
It shows the exact address and says: “Please take me to the Shanghai World Expo Exhibition and Convention Center“.

VEHICLE ACCESS TO VENUE

TRUCK PARKING

Before, during and after the trade fair there are specific traffic regulations regarding entry, exit and security deposit regulations on the exhibition grounds.
All vehicles need a “vehicle pass” presented by the organizer to enter the freight vehicle park (700 Jimin Rd).
In addition, after the vehicle enters the parking lot, queue in the designated area and take the “unloading certificate” is necessary. Then enter the venue with the dispatch instruction.

  • Since Aug. 2020, the “construction badge” and “vehicle pass” must be applied online. The detailed application rules shall be referred to the venue official website. http://www.shexpocenter.com/anquan_10.html
  • Since Sep. 2020, due to the early peak congestion of the surrounding road construction, the police department is notified, from the freight park to the venue will be limited during the early peak of the working day, and the time is 07:00 a.m. – 09:30 a.m.
  • During the exhibition, non-Shanghai license plates can only enter the venue after 07:00 p.m.
  • On 26 Nov. the access time is 5:00 p.m. – 10:30 p.m.
  • Fees: production fee: 30 RMB/vehicle; deposit: 70 RMB/vehicle; unloading area stays timeout deposit: 300 RMB/vehicle
  • The retention time is 1.5 hours. For every exceeded half an hour, 100 RMB will be deducted from the deposit. After 3 hours, the deposit will not be returned.
  • Access for trucks only up to 5 tons total weight.
  • Access for trucks only up to 3.2 meters height.
  • Small passenger vehicles (2 to 9 passenger, except Iveco) can enter the temporary unloading point (in the entrance to P1, P2 park) to carry out loading and unloading.
  • During the exhibition, the parking lot is extremely limited. We recommend that you will arrange all the necessary entry and out of transportation on 22-23 Nov. during the construction period.
  • Unauthorized vehicles parked on the exhibition grounds will be removed at the owner’s expense.

GUEST PARKING

Note: Due to limited parking slot, we recommend you to use public transportation or take official shuttle bus to the venue.

IN THE VENUE

  • Enter from Zhoujiadu Road (Gate E1 & E2) to the B1 & B2 parking lot. The price is 8 RMB/h.

NEAR THE VENUE

The River Mall (No. 339 Zhoujiadu Road)

Planning your booth - insurance, construction and freight forwarder

EXHIBITION INSURANCE

APPOINTED INSURANCE: Picc Shanghai branch (exhibition all risks)

According to the requirements of the venue (the Shanghai World Expo Exhibition and Convention Center – SWEECC), all raw space constructors need to purchase an exhibition liability insurance. Exhibitors are only allowed to move into the hall after providing proof of mentioned insurance. For more details and purchase please contact:

Contact: He Jinghui
Tel: +86 21 63877722*203 / 13916122086
Email: scogt641235@163.com

BOOTH CONSTRUCTION AND DISMANTLING

APPOINTED STAND CONSTRUCTOR: SYMA

SYMA is a construction specialist in the exhibition industry in China since 1985. They are widely spread with branches in Beijing, Shanghai, Foshan (Shunde), Guangzhou and HongKong. SYMA provides one-stop service, from design, project management and implementation – stand production and fabrication to Audio & Video equipment and furniture rental.

Note: SYMA is the appointed ITB China stand construction company to reliably help you with all construction matters. If you have chosen a shell scheme package for your participation your constructions will be mandatorily taken care of by SYMA. If you have chosen a raw space option and desire an individual stand construction, you are free to choose between appointing SYMA or a vendor of your choice.

Contact: Mrs. Cherry Gong (responsible shell scheme construction person)
Tel:+86 21 6238 8811 (transfer to 112)
Email: cherry.gong@syma.com.cn

Contact: Mrs. Crystal Jiang
Tel:+86 21 6238 8811 (transfer to 136)
Email: crystal.jiang@syma.com.cn

RAW SPACE BOOTH DESIGN

Exhibitors who have not selected the appointed stand construction company (SYMA) need to submit their booth plans for official approval latest by 22 Oct 2021 through the ITB China Platform. The booth plan must include the following:

  • Booth design
  • Dimensional drawings
  • Material description
  • Fire rating description
  • Electrical box display location
  • Contractor business license & electrician license

For any questions regarding the booth design approval, please contact SYMA directly.

FURNITURE RENTAL AND WATER / ELECTRICITY ORDER

Exhibitors who would like to order additional exhibition furniture, can do so through the ITB China Platform by filling out the online rental form and upload it again on the platform.

Raw Space exhibitors are required to order electrical box service. If you would like water at your booth, please apply beforehand through the ITB China Platform.

Please note that the ordering deadline is 22 Oct. Delayed orders will result in additional costs.

SHELL SCHEME FASCIA BOARD INFO

Exhibitors with a Premium Complete Stand Package can place a visual (logo or picture) onto their enlarged fascia board by sending the logo or picture to SYMA.

Exhibitors with a Basic Complete Stand Package will have their company’s name printed on the fascia board in English and Chinese according to their entry in the exhibitor registration.

If you intend to show a different name on the fascia board and catalog, please log in your ITB China Account, go to “My Registration” and submit the new name in the registration system before 22 Oct.

TECHNICAL DETAILS

Raw Space exhibitors:

  • The maximum construction height limit is 5 meters.
  • The construction area of the first floor (ground floor) of a two-story booth shall not exceed 200 square meters. There must be at least 2 evacuation stairs. The distance between the two evacuation stairs shall be no less than 5m. For any booth higher than 4.5 meters, the booth design needs to be specially evaluated by the booth structure audit qualification company. The company will provide an structural audit report. Please bring the booth design, fire rating description reports and structural audit reports to the venue for booth construction approval. For more details can communicate with:
     
    Company: HAH Consulting & Exhibition Co., LTD Shanghai
    Tel: 021-28906633
    E-mail: hah@hahchina.com

Please refer to “Technical Guidelines for Raw Construction” in this Exhibitor Guide for more details of specific construction regulations. All exhibitors not using the appointed booth constructor SYMA should provide the “Technical Guidelines for Raw Construction” to their contractors to ensure a smooth construction.

Please refer to the “Raw-Space Exhibitors Move-in Notification” in this Exhibitor Guide for details on building construction license, vehicle permit and related move-in and dismantling questions.

All questions regarding to construction can be addressed to SYMA or ITB China directly.

OFFICIAL FREIGHT FORWARDER

Professional venue transportation service will be provided for you by:

INTERNATIONAL SHIPPING

Schenker Deutschland AG
Contact: Sandra Wickel
Tel: +49 30 301 2995-451
Email:sandra.wickel@dbschenker.com

DOMESTIC SHIPPING

Schenker China Ltd.
Contact: Mr Jing Gao
Tel: +86 21 61708037
Email:jing-j.gao@dbschenker.com

Please click here for Shipping Guide

Planning your booth - catering, hostess and others

CATERING ORDER SERVICE

餐饮服务

ITB China will prepare a public lunch area for all attendees. If you would like to offer snacks to attendees to enhance your impact or attract visitors to your booth you are able to book these services here. The snacks and beverages will be delivered to your booth by the vendor Gusto. You can make a reservation directly through the Catering Service in the ITB China Platform. The deadline for reservations is 17 November 2021.

Please follow the below rules:

  • No open fire is allowed on the show floor. Food can only be heated with electric devices
  • Fresh juice and cut fruit are not allowed
  • It is not allowed to sell food or beverages during the event
  • Processed food requires a group meal takeaway qualification if not pre-packaged
  • As required by the Chinese Government, the waste needs to be sorted. Please prepare separate waste bins for both Residual Waste and Wet Organic Waste. The waste needs to be fully disposed by the supplier or the exhibitor.

Important!!!

Working with an external food supplier requires the below documents to be sent to Ms. Yoyo Lu: yoyo@itb-china.com

  • Food catering services license / food distribution license of the food supplier with vendor company stamp (chop) in copy
  • Business license of the food supplier with vendor company stamp (chop) in copy
  • Business license of the food supplier with vendor company stamp (chop) in copy
  • A list of the food that is to be distributed at the booth
  • Booth plan with marked dining area

REGISTRATION OF EVENTS AND STAND ACTVITIES

Shows, presentations and tours attract press, visitors and create opportunities for informal meetings. Events can take place between 9:30 a.m. and 5:00 p.m. on your assigned booth space.

All events must be registered through the ITB China Platform until 29 October 2021. Events after opening hours need to be directly applied to the service center of the venue (located in the middle of the 1st floor) as they include an overtime fee.

If external staff is required to access the venue on your behalf (e.g. photographer, catering staff, performers etc.), they must register for “service staff badges” in advance. You will receive a special registration link after the respective event has been registered and approved by ITB China.

TRANSLATION SERVICE

If you need a professional translator, you are able to order this service through the ITB China Platform.

Duties Description
Translation Bilingual hostess – Chinese and English spoken
Translation/Interpretation Interpretation – Chinese and English spoken
Translation/Interpretation Interpretation – Chinese and other languages (German, French, Spanish)

 

Please forward any additional questions regarding translation services directly to “Aim Result Events and Exhibition Services”:

Contact: Mr. Fred Raposo (English & French spoken)
Email: frederic.raposo@aimresult.com

BUSINESS CENTER: FOR ALL THAT MATTERS

You can find Business Centers on the west side on the first floor (ground floor, close to H1-2). They offer photocopying and printing, telephone, internet, computers, scanning, telephone top-up cards, laptop connections, business cards and stationaries.

Onsite business matching

ITB China is the largest B2B exclusive platform for you to build, expand and maintain your network of qualified Chinese buyers.

One of our most important tools is the so-called Prescheduled Appointment System (PSA System), which allows you to meet those buyers who best match your individual business profile and are interested in your products and services.

For best matchmaking results, please double-check your entered registration information regarding your operating market. This will be matched with the buyers’ scope of activities and buying interests. Only correctly entered information will result in best-possible matches.

To access the meeting calendar, you/your staff need to login to theITB China Platform ITB China Platform. From here you can access and manage all your pre-scheduled virtual meetings.

How does the Business Matching work?

Registration Phase

Main Exhibitor Registration Deadline: 15 September 2021

Co-Exhibitor Registration Deadline: 20 October 2021

Exhibitor/Co-Exhibitor Staff Registration Deadline: 29 October 2021

All exhibitors, co-exhibitors and their respective staff who want to participate in the Business Matching must have completed their registrations by the above deadlines.

Confirm Your Onsite Time Availability | 21 – 31 October 2021

Exhibitor and co-exhibitor staff with appointment sets are required to confirm their onsite availability for the three days of the event or otherwise block off time slots during which they are busy. For this purpose, they must access the ITB China Platform with their personal login data and open their physical appointment calendars. There they can easily find the “Block Time” function and can access the availability settings.

Matchmaking Calculation | 1 – 7 November 2021    

The ITB China PSA system calculates matching pairings between all hosted buyers and onsite attending exhibitors, who are then scheduled into previously confirmed available time slots.

Open Diary | 8 – 17 November 2021   

Buyers and exhibitors can review their appointments in their calendars on the ITB China Platform and adjust their appointment schedules.  

Appointment Schedule Finalization | 18 November 2021  

All individual schedules have been finalized and will be shown in your calendar on the ITB China Platform.

Please make sure, that you and your staff have downloaded and successfully logged in to the ITB China APP on your mobile device before the physical event, so you can always conveniently access your schedule onsite and rate your meetings.

Pre-scheduled Onsite Meetings at ITB China | 24 – 26 November 2021

          Did you know

          You are welcome to recommend your buyers to ITB China with the “Invite Your Buyers” function in your ITB China Account.
          After review and approval of the ITB China Buyer Team, we will invite your contacts to join the ITB China hosted buyer program.

Communication and Marketing

ITB CHINA ON SOCIAL MEDIA

PRESS SERVICE FOR EXHIBITORS

    As part of your media exposure strategy at ITB China, you should
    make sure that the trade press is informed about your participation.
    Distribute press releases to the relevant target groups well in
    advance of the event.
    Travel and travel trade journalists are particularly interested in early
     information about your planned activities at the event.

 

STRATEGIC PLANNING OF YOUR PRESS WORK

Early Oct: Issue press releases 

Late Oct: 

  • Plan events and conclude PR measures
  • Update your media distribution list
  • Send out invitations to media, KOLs (press conferences, events at your stand, etc.)
  • Make appointments with key journalists for meeting at ITB China
  • Prepare a press folder and reserve an ITB China digital press box

Consider translating your press content into Chinese.

CONTACT

Our press team will be happy to help you plan your press activities at ITB China.

E-Mail: press@itb-china.com

YOUR DIGITAL PRESS BOXES AT ITB CHINA

Make sure you have well-prepared press kits ready for journalists attending your press conference or visiting your booth. Your press kit should contain general press information about your company as well as about your products and services, ideally with high quality photos. The media are always particularly interested in a company’s business performance with statistics.

You can also book an online press box via the ITB China Platform. Your press release will then be published on the press subpage of the ITB China official website www.itb-china.com.

Practical Information

HEALTH AND SAFETY

For public health reasons and according to the requirements of the local administration, it will be necessary to present your local health QR-code and 14 days travel card. Please to bring your real-ID or passport or Mainland Travel Permit for Hong Kong and Macao Residents or Mainland Travel Permit for Taiwan Residents for on-site identity verification. Please scan the QR-code below to get access to the Shanghai local health QR-code and 14 days travel card for your mobile phone:

CONTACT US

The experienced ITB China team is at your service. If you have further questions, need additional information, or have special needs, please do not hesitate to contact us.

Exhibition Contact

Direct link to the ITB China Team:
www.itb-china.com/team

Tel: +86 21 8028 6040
contact@itb-china.com

Key Account Management

Mr. Nikolaos Swoch
T: +86 21 8028 6225
E: nikolaos@itb-china.com

Ms. Gini Zheng
T: +86 20 2984 0735
M: +86 13728048437
E: gini@itb-china.com

Mr. Christopher Marzahn
T: +49 30 3038 2038
E: Christopher.Marzahn@messe-berlin.de

Mr. Exel Fan
Tl: +86 21 8028 6044
M: +86 13501954889
E: exel@itb-china.com

PROJECT MANAGEMENT

Ms. Estelle Wang
T: +86 21 8028 6043
E: estelle@itb-china.com

Ms. Yoyo Lu
T: +86 21 8028 6040
E: yoyo@itb-china.com

Ms. Kay Shi
T: +86 21 8028 6042
E: kay@itb-china.com

Media

Ms. Julia Sonnemann
T: +49 30 3038 2269
E: julia.sonnemann@messe-berlin.de

Ms. Claudia Dallmer
T: +49 30 3038 2283
E: claudia.dallmer@messe-berlin.de

Ms. Sherry Yu
T: +86 21 8028 6039
E: sherry@itb-china.com

Technical guidelines for raw space construction

OVERALL RULES

Shanghai World Expo Exhibition and Convention Center, Exhibition Hall 2, Level 1

Exhibition Area

17,000 sqm

Maximum Booth Height

5 m

Maximum Booth Weight

2 tons/sqm

Freight Lift Path (H x W)

4 entries 4.2m*4.3m (H*W)

Elevator

4 5-ton freight elevators, 4 3-ton freight elevators
3 tons size 2.7*1.50*2.75m (L*W*H)
5 tons size 3.7*2.10*2.75m (L*W*H)

Electric power supply

380V/220V, 50HZ

Pillar

70 cm (Width)

Width of hydrant on pillar

22 cm

Hanging points

None

 

  1. Evacuation passageway between stands shall not be less than 3m.
  2. Passageways and evacuation exits are at all times to be kept clear of stacked articles and barriers.
  3. All stands, exhibits, advertisement signboards and packing materials are not allowed to hinder the normal operation of automatic alarm, fire extinguishing system and equipment within the center.
  4. Barriers and obstructions within the range of 1.4m around safety entrances and exits, fire hydrants and pump adapters in the center are not allowed.
  5. The stand floor plan must be reviewed by firefighting authority before construction.
  6. When wrapping the pillars, the on-pillar electric boxes must not be covered.

CONSTRUCTION OF STAND

  1. The stand constructor must carry out the construction based on the floor plan as approved by the firefighting authority. Changes must be applied for on time.
  2. Design drawings of all stands constructed on Raw Space must be reviewed and stamped by a professional design entity with relevant qualification and the organizer. The center has the right to forbid the construction of non-approved constructions within the center. Booth building design drawings include stand design floor plan, stand design structural drawing and stand design image.
  3. Booth structures must be secure and reliable. Display racks, display boards, panels, carpets, materials individual stand construction, and stage building materials must be of incombustible or nonflammable material (no less than B1 grade). Combustible materials must undergo fireproof treatment to reach the required level of fire resistance before being used. Construction and decoration materials must not be made out of inflammable cystosepiment, elastic fabric, wood-based panel and plastic sheet using made by means of petrochemical engineering without fire-proof treatment.
  4. The construction area of the first floor (ground floor) of a two-story booth shall not exceed 200 square meters. There must be at least 2 evacuation stairs. The distance between the two evacuation stairs shall be no less than 5m. For two-story booth or any booth higher than 4.5 meters, the booth design needs to be specially evaluated by the booth structure audit qualification company. The company will provide an structural audit report. Please bring the booth design, fire rating description reports and structural audit reports to the venue for booth construction approval. Without this evaluation report, SWEECC has the right to refuse construction. For more details can communicate with:
     
    Company: HAH Consulting & Exhibition Co., LTD Shanghai
    Tel: 021-28906633
    E-mail: hah@hahchina.com
  1. When the building area of a fully enclosed stand area is greater than 160 m² and the stand layout affects the use of the original automatic firefighting facilities in the center, an automatic fire alarm system and sprinkler system must be installed.
  2. If the building area of the fully enclosed display area or semi-enclosed display area is greater than 120 m², the number of evacuation doors shall not be less than two, each with a minimum width of 0.9 m.
  3. No combustibles are allowed to be stored on the stand.
  4. For machines with large weight in the center, a ground supporting plate must be used before the installation.
  5. Machinery exhibits such as internal combustion locomotives, automobiles, tractors and various gasoline and diesel engines must be displayed outdoor, and the fuel in the fuel tank shall be lower than 10 % of the full capacity. For indoor exhibition, no operation and maintenance are allowed, there must be no fuel within the fuel tank and the battery must be disconnected.
  6. During the setup period of an exhibition, no entity shall occupy firefighting passageways and public areas or stack articles within them. After the setup and move-out, all equipment must be removed; otherwise, corresponding punishment will be imposed. Temporary stacked goods must be secure and not be able to roll or topple over.
  7. When laying the carpet, only easily removable double-faced adhesive tape made of cloth is allowed to be used. Tape made of sandwich rubber and other materials difficult to be removed is not allowed to be used.
  8. Open flames and welding within the center are strictly forbidden.
  9. Painting and spray painting are not allowed within the center.
  10. It is strictly forbidden to connect water and gas devices directly to pipelines of the center. A valve must set between the pipeline and water or gas device.
  11. Any electrical, mechanical and chemical item that is considered as dangerous will be banned.
  12. It is strictly forbidden to pour waste liquids into sewers and bathroom sinks. Waste liquids must be poured into sealed containers prepared by the exhibitor.
  13. It is strictly forbidden to obtain water from the bathroom. All water used for the setup must be obtained from water basins designated by the center.
  14. All construction staff entering into the center must wear a safety helmet, and a safety belt is needed for construction work from 2m and above. It is strictly forbidden to use a herringbone ladder larger than 2m. A ladder with a locking spreader bar can be used to ensure safety. Otherwise, the center has the right to refuse entry.
  15. During the exhibition, it is strictly forbidden to carry dangerous chemicals, solvents, paints and inflammable and explosive articles into the center.
  16. It is strictly forbidden to use pressure equipment in the center. All kinds of inflammable and explosive are replaced by model.
  17. All inflammable and explosive exhibits must be replaced by models.
  18. Without the permission of the center, equipment such as air compressors are not allowed to be carried into the center or to be used during the setup.
  19. During the whole rental period of the center, the buildings, structures, facilities as well as equipment and accessories must be kept clean and intact. They are not allowed to be leaned against nor moved or altered without approval. It is strictly forbidden to punch, use nails or apply glue to any terrace, wall surface and other parts of the center.
  20. Entities and persons using the center’s facilities are admonished to strictly observe the above-mentioned regulations. If any of the center’s buildings, facilities, equipment, and accessories are damaged or polluted due to irregularities or use of illegal items, the center’s managing party will require the infringing party to make corresponding compensation payment.

INSTALLATION OF ELECTRICAL CIRCUITS AND ELECTRICAL EQUIPMENT

  1. The installation of electrical circuits and electrical equipment can only be performed by persons carrying a valid electrician certificate. All operations must be in line with the relevant electrical code of the state. The constructor carries all responsibilities and consequences.
  2. The electrical distribution box used by a stand must be placed within the cable pipe trench of the center or within the stand (cover plate of the trench shall not be opened arbitrarily). A distribution box is strictly forbidden to be placed at conspicuous places of aisles, passageways and stands. Hidden electrical circuits must be protected with a metal pipe or fire-retardant PVC pipe. Lighting must be constructed at a safe distance (at least 0,5m) to combustible materials.
  3. Electrical circuits must be with branch switches, and when passing through aisles, cables must be protected with a protection plate.
  4. It is strictly forbidden to place inflammable articles and water dispenser around a distribution box.
  5. It is strictly forbidden to employ fixed electricity box facilities of the venue arbitrarily. All electrical boxes should be fixed on the insulation wall or use the insulation cover of the electrical box to do protection.
  6. All electrical circuits’ capacity distribution shall be balanced. Overuse of electricity is strictly prohibited. All circuits shall be elevated or be laid with effective protection measures, and their load equipment shall be with good grounding device.
  7. All electric wires laid shall be with insulating sheath and national safety standards. For joints, insulation porcelain and plastic joints must be used, not insulating tape. Except for the light fixture wire colored thread shall not be used.
  8. During the construction period, all cables and connecting equipment and the temporary electric box must meet national safety standards.
  9. The center is responsible for the safety and integrity of the fixed electric box. Constructors are responsible for the safety all cables and electrical equipment connected from the fixed electric box of the center.
  10. A lighting fixture must be installed at a distance of at least 50cm to a combustible article. The ballast of lighting fixtures like a fluorescent lamp and high-pressure mercury lamp shall not be installed on a combustible article and inflammable article.
  11. For an installation of enclosed light box, there should be an air vent for sufficient ventilation.
  12. Important parts of electrical circuit and light box of a wood structure stand must be treated with fire retardant coating of level 3 and above.
  13. Electrical equipment likely to produce heat and high-temperature lamps is not to be used unless being approved by the center. No combustible and inflammable articles within a range of 1m are allowed around high-temperature lamps.
  14. All outdoor lighting equipment shall be with damp-proof measures.
  15. It is strictly forbidden to use an exposed iodine-tungsten lamp, halogen tungsten lamp or neon light within the center.
  16. All entities and persons using the center’s facilities shall strictly observe the above procedure, and for any irregularity, the managing party of the center reserves the right to adopt corresponding measures (such as cutting power supply, etc.)

USE OF VEHICLES

  1. No vehicle is allowed to enter the center without permission.
  2. The height of any vehicle permitted to enter the center shall not be higher than 4m, and the driving speed shall not exceed 5km/hour.
  3. Forklift operation must be in strict accordance with forklift safe operation rules. A forklift be driven by a person qualified in training and the driving speed shall not exceed 5km/hour. For forklifts and cranes, the annual inspection report and work permit copy shall be put on records.

OTHERS

  1. It is strictly forbidden to smoke in the center.
  2. No cooking is allowed in the center, and external meals are not allowed to be brought into the center.
  3. Without the permission of the Center, all furniture, flowers and plants, facilities and equipment that can be provided by the center must not be brought by the exhibitor and the constructor.

Raw space exhibitors move in notification

Please follow the following steps for move-in at the venue of ITB China during the construction period

Schedule Date Time Entrance Activities
Move-in 22 . 11. 2021
23. 11. 2021
9:30 – 23:30
8:30 – 22:30
H2-3~4, H2-8~9 Building
Exhibition Period 24 – 26. 11. 2021 9:30 – 17:00 H2-3~4 17:00 Site cleaning
17:30 Close
Move-out 26. 11. 2021 17:00- 22:30 H2-3~4, H2-8~9 17:00 Power off
18:00 Workers allowed

 

PLEASE NOTE:

Individual booth fitting contractors must complete their work according to the listed schedule. Overtime work after 22:30pm may not be permitted, and if permission is sought and granted by the Organizers, the contractor must apply and pay the required overtime charges 3 hours before the overtime work to the venue service center in the middle of 1st floor.

– 22:30 pm – Next day 8:30 RMB 2.200 per 1.000sqm/hour
– Minimum 1-hour charge and minimum 1000sqm as a unit.
– The price of late application is raised by 30%.


  1. Registration:

Real-name authentication procedures:
https://sweecc.dlg-expo.com/MouldV/NewsInfo?WenMenuId=118
Please note: All contractors and freight forwarders need to finish real-name authentication online procedures 15 working days before construction.

Prepare the materials (front and back of construction worker’s ID card and clear portrait photo). Submit the application of “construction badge” online and pay the fee.
Online process of construction badge:
https://www.shexpocenter.com/anquan_10.html

Please remit the booth deposit and management fee to SYMA
RMB 5.000<100sqm, RMB 10.000>=100sqm
Raw space management fee: 30 RMB/sqm
PAYABLE TO : SHANGHAISYMA-EXPO LIMITED
BANK NAME : BANK OF SHANGHAICHANG NING SUB-BRANCH
ACCOUNT NO. :(RMB) 31646300008042677
SWIFT CODE :BOSHCNSH

22 – 23 November 2021
Receive deposit receipt at the Appointed Contractor (SYMA) Counter. (Located in Hall 2)

Bring deposit receipt and other necessary documents to collect the “contractor badge” at the Pass Registration Center (South Square)

Move in the Exhibition Hall

  1. If the shell scheme have digital print on PVC need pay deposit RMB2000 onsite, and the official constructor SYMA will license the goods (furniture and plants) with “Goods Entry Form” and “Booth Rendering”.
  2. Please bring and provide QR code, business card and booth confirmation letter to collect exhibitor badges on the registration counter.
  3. After the electrical installation of the booth is completed, the exhibitor and the appointed contractor should conduct a self-inspection before electricity is supplied. Electricity will be provided from May 12th 11:00 am. The venue electrician will inspect and send adjustment notice at 10:00 am. Electricity will be supplied after inspection and approval of the venue electrician.
  4. All exhibitors must strictly observe the fire safety regulations. Construction and decoration materials including carpets must be non-flammable or fire retardant (Fireproof grade B1 or above). Wooden stands and timber surfaces of booth stands must be non-flammable therefore, flammable stretch fabric, stretch fabric and nylon fabrics are strictly prohibited. Wooden structures must be painted with fire retardant coating.
  5. All constructing workers must wear safety helmets and have their construction pass.
  6. All constructors must have copies of their business license and a legal ID identification, in case of a Fire Department check.
  7. All raw space booths must have a shunt and grounding switch. A Standard booth and raw space booth are not able to share the same electricity box.
  8. After dismantling, exhibitors and the appointed contractors must clear all booth items and take them out of the venue, including booth rubbish and construction materials. After raw space inspection and confirmation by the venue, the contractor can get the paid deposit back at the official contractor counter in the lobby of Hall 1. The deposit will be refunded to the contractor by cash. The venue staff start inspection at 19:00 pm.
  9. The venue provides a dismantling and cleaning service in the North Square’s garbage cleaning office. The application shall not be later than 1 day before the move-out day. Later applications will be double charged.
  10. Please refer to “Technical Guidelines for Raw-Stand Construction” in this exhibitor manual. The Exhibitor and its self-selected contractor are fully responsible for construction liabilities.
  11. Please check the following map to arrange the vehicle’s route:
    Please pay attention: This map is the reference from 2019. For the 2020 version please pay attention to the next update.

ITB China 2021 | Virtual

Important Dates

ITB China Virtual·8 Nov. 2021 – 31 Dec. 2021

ITB China Physical·24 – 26 Nov. 2021

ITB China Conference (Live-Streamed)·24 – 26 Nov. 2021

DEADLINES (!)

Main exhibitor registration

15 Sep. 2021

Co-exhibitor registration

20 Oct. 2021

Virtual exhibitor staff registration

26 Oct. 2021

VIRTUAL BUSINESS MATCHING SCHEDULE

(Applies to virtual exhibitors who have purchased a virtual appointment set)

Virtual Business Matching Phase 1

1) Exhibitors and buyers confirm their online time availability

2)  Exhibitors and buyers register on the eNewie e-meeting platform

21 – 27 Oct. 2021

Business Matching Phase 2:

Matchmaking calculation

28 – 31 Oct. 2021

Business Matching Phase 3:

Open diary – Exhibitors and buyers review virtual appointment schedule

1- 4 Nov 2021

Virtual Appointment Schedule Finalization

5 Nov. 2021

Pre-scheduled Virtual Meeting Week 1

8 – 12 Nov

Pre-scheduled Virtual Meeting Week 2

15 – 19 Nov

Self-arranged meetings between exhibitors and buyers

8 Nov. – 31 De. 2021

Please refer to “Virtual Business Matching” for more details about the ITB China matchmaking process for virtual exhibitors and the pre-scheduled appointment system.

Accessing ITB China Virtual

ITB China Virtual is part of the new ITB China Platform, a comprehensive participation management tool, that allows you to conveniently handle your virtual ITB China participation from your laptop or your mobile device.

On the ITB China Platform, you can:

  • Access the ITB China Virtual showfloor
  • Follow both the virtual and physical opening of ITB China and watch the full ITB China Conference
  • Manage your event calendar
  • Manage your virtual business matching and pre-scheduled appointments

The ITB China Platform including ITB China Virtual will be fully accessible from 21 October 2021.

Main Navigation

Desktop version:

The desktop version of the ITB China Platform has two main navigational areas.

On the left side, you can access all relevant physical and virtual exhibition areas such as:

  • ITB China showfloor
  • The ITB China Conference
  • Events
  • News
  • Onsite and virtual meeting calendars

On the right side, you will find personal functions such as:

  • Account settings
  • Chat
  • Meeting requests
  • E-business cards
  • Favorites

Mobile version:

From the home screen of the ITB China App you can access all main areas of ITB China Virtual, such as:

  • ITB China showfloor
  • Exhibitor product overview
  • ITB China Conference / content
  • Speaker overview
  • Gallery (from 24 Nov)

The navigation bar on the bottom lets you access further personal areas such as:

  • Your favorites
  • Your chat
  • Your calendar
  • Your account / login

Please return to the home screen in order to be able to navigate to all essential areas of ITB China Virtual and the ITB China Platform.

Please note: some functions in regard to the management of your physical participation, such as “plan your booth” and “plan your trip” are only accessible through the desktop version of the ITB China platform. To access the desktop version please follow http://wapp.itb-china.com.

Interact And Meet With Buyers

Interact And Meet With Buyers

ITB China Virtual is designed to enable communication and exchange between buyers and exhibitors.

Exhibitors with a virtual booth

Exhibitors with virtual booths can use the full range of communication features, including access to a selection of recommended buyers, sending and receiving messages, exchanging e-business card and self-arranging and commencing virtual meetings (video call).

Pre-scheduled virtual group meeting sets with up to 24 buyers can be additionally purchased during registration for USD 890. For more information on how the pre-scheduled appointments system works, see “Virtual Business Matching” in this Exhibitor Guide.

Exhibitors with a virtual listing

Exhibitors who are virtually listed without having a virtual booth have limited communication options but can receive and respond to inquiries from interested buyers and exchange e-business cards with them.

Recommended Buyers

Based on your company’s business profile you can access a selection of suitable buyers from your main navigation. Click on their profile and engage them by using the chat function.

Be aware that it is up to the buyers if they want to interact with any specific exhibitor.

Chat and e-Business Card Exchange

Start a conversation or respond to messages you receive with the chat function.

The chat is also the place where you will see invitations to virtual meetings and requests to exchange your e-business card, which you can accept or decline. Your individual e-Business card will be created automatically using your previously entered registration information.

Schedule Virtual Meetings

Exhibitors with virtual booths and buyers can self-arrange meetings with each other.

To do so, exhibitor and co-exhibitor staff need to register once on the eNewie e-meeting platform to activate the virtual video function used at ITB China Virtual.

The registration period on the eNewie platform is 21 – 27 October 2021.

Virtual Business Matching

Virtual Business Matching

ITB China is the largest B2B exclusive platform for you to build, expand and maintain your network of qualified Chinese buyers.

One of our most important tools is the so-called Prescheduled Appointment System (PSA System), which allows you to meet those buyers who best match your individual business profile and are interested in your products and services.

Exhibitors with a virtual booth can purchase one virtual group appointment set for USD 890. Each pre-scheduled virtual meeting includes up to 4 buyers at the same time (virtual group meeting).  

For best matchmaking results, please double-check your entered registration information regarding your operating market. This will be matched with the buyers’ scope of activities and buying interests. Only correctly entered information will result in best-possible matches.

To access the meeting calendar, you/your staff need to login to theITB China Platform. From here you can access and manage all your pre-scheduled meetings.

How does the Virtual Business Matching work?

Confirm Your Online Time Availability | 21 – 27 October 2021

Exhibitor and co-exhibitor staff with virtual appointment sets are required to confirm their online availability for the two weeks of the virtual meeting period or otherwise block off time slots during which they are busy. For this purpose, they must access the ITB China Platform with their personal login data and open their calendars. There they can easily find the “Block Time” function and can access the availability settings.

Activate the Virtual Meeting Function | 21 – 27 October 2021

Exhibitor and co-exhibitor staff with virtual appointment sets are required to register once on the eNewie platform to activate the virtual video function used at ITB China Virtual.

Virtual exhibitors that have a time zone difference of 7 or more hours from China are advised to set availability time windows exceeding regular working hours.

Matchmaking Calculation | 28 – 31 October 2021     

The ITB China PSA system calculates matching pairings between buyers and virtually attending exhibitors, who are then scheduled into previously confirmed available time slots.

Please note, that virtual group meetings cannot be rescheduled once the calculation has been completed.

Open Diary | 1 – 4 November 2021

Buyers and exhibitors can review their appointments in their calendars.

Please note, that virtual group meetings cannot be rescheduled (only cancelled) once the calculation is finished.

 

Appointment Schedule Finalization | 5 November 2021  

All individual schedules have been finalized and will be shown in your calendar on the ITB China Platform.

 

Week 1: Pre-scheduled Virtual Meetings | 8 – 12 November 

Week 2: Pre-scheduled Virtual Meetings | 15 – 19 November 

Personal Buyer Invitations

You are welcome to recommend your buyers to ITB China with the “Invite Your Buyers” function in your ITB China Account. After review and approval of the ITB China Buyer Team, we will invite your contacts to join the ITB China hosted buyer program.

ITB China 2021 | Physical

Important Dates

ITB China Service Center and APP

ITB China Timetable

ITB China Timetable

Planning your trip

VISA

If you are a foreign exhibitor, please go to your local Chinese Embassy or Chinese Consulate to obtain detailed information on the Chinese visa application as soon as possible as the requirements for visa application may vary from country to country.
An automatically generated visa invitation letter can be applied online through the ITB China Service Center.
Sometimes you might be required to provide an officially authorized invitation in order to receive a Chinese visa. In this case, please contact us (contact@itb-china.com) at least two months prior to the exhibition.

ACCOMMODATION

ITB China has selected several hotels which will be convenient and comfortable for your visit to ITB China. By using the link or reservation forms provided in the ITB China Service Center, you will be able to enjoy a special discount price. Don’t hesitate and book your hotels as soon as possible, as May is a peak season for hotels in Shanghai.

TRANSPORTATION

EXCELLENT TRANSPORT CONNECTION

Venue Address : Shanghai World Expo Exhibition and Convention Center (No. 850 Bocheng Road,Pudong New Area, Shanghai, China)
Venue Address in Chinese : 上海世博展览馆 中国上海市浦东新区博成路850号
SWEECC is located in the center of Shanghai and near the Huangpu River. It is 40 km away from Pudong International Airport to the east, and 20 km away from Hongqiao Airport to the west. It is near Zhonghua Art Palace, Expo Garden and Mercedes-Benz Cultural Center. You can easily reach it by metro or bus.

Metro: Line 8, China Art Museum Station.

Note: During ITB China, shuttle buses will be provided from the recommended hotels to the Shanghai World Expo Convention Center. The timetable of the shuttles will be available from 1 May 2020 in the ITB China Service Center.

VEHICLE ACCESS TO THE EXHIBITION GROUNDS

Please find below important information about traffic on the exhibition grounds before, during and after the trade fair. Please note that there are specific regulations regarding entrances, exits and security deposit regulations.
All vehicles need a parking permit presented by the organizer to enter the freight vehicle park.
In addition, in the parking area, an application for an unloading certificate is necessary and can be applied for in the accreditation center.

DURING THE SET-UP PHASE (11 – 12 May 2020)
  • Access is only granted against a deposit payment of 370 RMB
  • Access for trucks up to 5 tons total weight
  • Access for trucks up to 3.2 meters height.
  • Retention time: 1.5 hour, for every exceeded half an hour, 100 RMB will be deducted from the deposit. After 3 hours, the deposit will not be returned.
FOR THE DURATION OF THE TRADE FAIR (13 – 15 May 2020)
  • The access during the trade fair is very limited. We recommend arranging all necessary entries before 13 May
DURING THE DISMANTLING PHASE (15 May 2020)
  • Access is only granted against a deposit fee of 370 RMB
  • On 15 May the access time is 5:00 pm – 10:30 pm

Unauthorized vehicles parked on the exhibition grounds will be removed at the owner’s expense.

GUEST PARKING

IN THE VENUE
  • Enter from Zhoujiadu Road (Gate E1 & E2) to B1 & B2 for parking lot. The price is 8 RMB/h.
NEAR THE VENUE
  • The River Mall (No. 339 Zhoujiadu Road)
  • No. 1115 Xueye 2nd Road

Planning your booth – insurance, construction and freight forwarder

EXHIBITION INSURANCE

APPOINTED INSURANCE: Picc Shanghai branch (exhibition all risks)

According to SWEECC(venue)’s requirment, from 2018.3.1, all constructor of raw space shall purchase exhibition liability insurance, only after providing the insurance can move in the hall. For more details and purchase please contact:
Contact: He Jinghui
Tel: +86 21 63877722*203 / 13916122086
Email: scogt641235@163.com

BOOTH CONSTRUCTION AND DISMANTLING

APPOINTED STAND CONSTRUCTOR – SYMA

SYMA

SYMA is a construction specialist in the exhibition industry in China since 1985. They are widely spread with branches in Beijing, Shanghai, Foshan (Shunde), Guangzhou and Macao. SYMA provides one-stop service, from design, project management and implementation – stand production and
fabrication to Audio & Video equipment and furniture rental.

Note: SYMA is the appointed ITB China stand construction company to reliably help you with all construction matters. If you have chosen a shell scheme package for your participation your constructions will be mandatorily taken care of by SYMA. If you have chosen a raw space option and desire an individual stand construction you are free to choose between appointing SYMA or a vendor of your choice.

Contact: Mrs. Cherry Gong(responsible person of shell scheme construction)
Tel:+86 21 6238 8811 (transfer to 112)
Email: cherry.gong@syma.com.cn

Contact: Mr. Lee Wang(responsible person of raw space construction)
Tel:+86 21/6238 8811 (transfer to 117)
Email: lee.wang@syma.com.cn

Contact: Mrs. Crystal Jiang
Tel:+86 21 6238 8811 (transfer to 136)
Email: crystal.jiang@syma.com.cn

APPROVAL OF BOOTH DESIGN

Exhibitors who have not selected the appointed stand construction company (SYMA) need to submit their booth plans for official approval by 9 April through the ITB China Service Center. The booth plan must include the following:

  • Booth design
  • Dimensional drawings
  • Material description
  • Fire rating description
  • Electrical box display location
  • Contractor business license & electrician license

For any questions regarding booth design approval, please contact SYMA directly.

FURNITURE RENTAL AND WATER / ELECTRICITY ORDER

Through the ITB China Service Center, Exhibitors who would like to order additional exhibition furniture, can fill out the online rental form and upload it through the ITB China Service Center.
Raw Space exhibitors are required to reserve electrical box service. If you would like water on your booth, please apply through the ITB China Service Center.
Please note that the ordering deadline is 9 April. Delayed orders will result in additional costs.

FASCIA BOARD INFO

Exhibitors with a Premium Complete Stand Package are able to place an image (Logo or picture) onto their enlarged fascia board by sending the image or picture to SYMA.
Exhibitors with a Basic Complete Stand Package will have their company’s name printed on the fascia board in English and Chinese according to the entry in the exhibitor registration.
If you intend to show a different name on the fascia board and catalog, please log in and submit the new name in the ITB China Registration System before 9 April.

TECHNICAL DETAILS

Raw Space exhibitors:

  • The maximum construction height limit is 6 meters.
  • There shall not be any article hung arbitrarily within the stand. For the hanging points approved, the weight on each point shall not be greater than 150kg, and the unit structure weight shall be less than
    800kg. The hanging job must be done by professionals from the center.
  • The construction area of the first floor (ground floor) of a 2 floors’ booth shall not exceed 200 square meters.There has to be at least 2 evacuation stairs. The distance between the two evacuation stairs shall be no less than 5m. For any booth which is higher than 4.5 meters, the booth design needs to be evaluated by the appointed stand constructor. The appointed stand constructor will provide an evaluation report to the venue, together with the booth design, fire rating description reports, structural audit reports.

Please refer to “Technical Guidelines for Raw Construction” in this Exhibitor Manual for more details of specific construction regulations. All exhibitors not using the appointed booth constructor SYMA should provide “Technical Guidelines for Raw Construction” to their contractors to ensure a smooth construction.

Please refer to “Raw-Space Exhibitors Move-in Notification” in this Exhibitor Manual for details of building construction license, vehicle permit and any related move-in and dismantling.

Questions regarding to construction can be addressed to SYMA or ITB China directly.

OFFICIAL FREIGHT FORWARDER

Professional venue transportation service will be provided for you by:
DB Schenker

INTERNATIONAL SHIPPING

Schenker Deutschland AG
Contact: Sandra Wickel
Tel: +49 30 301 2995-451
Email:sandra.wickel@dbschenker.com

DOMESTIC SHIPPING

Schenker China Ltd.
Contact: Mr Jing Gao
Tel: +86 21 28906226
Email:jing-j.gao@dbschenker.com

Planning your booth – catering, hostess and others

CATERING ORDER SERVICE

Catering at ITB China

ITB China will prepare a public lunch area for all attendees. If you would like to offer gastronomic specialties of your region to increase the retention rate please follow the below rules:

  • No open fire is allowed on the show floor. Food can only be heated with electric devices;
  • Fresh juice and cut fruit are not allowed;
  • It is not allowed to sell food or beverages during the event;
  • Processed food requires a group meal takeaway qualification if not pre-packaged.

Working with an external food supplier requires the below documents to be sent to: contact@itb-china.com

  • Food catering services license / Food distribution license of the food supplier with vendor company chop / stamp in copy
  • Business license of the food supplier with vendor company chop / stamp in copy
  • Business license of the food supplier with vendor company chop / stamp in copy
  • A list of the food that is to be distributed at the booth
  • Booth plan with marked dining area

In the venue, you can also find the following catering services:

Name Services Contact Person Contact Infos Location Language
Shaoxing Restaurant Chinese business menu Mr. Liu +86 13761002374 Second floor Chinese
Lihua Fast Food Chinese fast food Mr. Yu +86 13916580711 North Wing Second floor Chinese
Gusto Coffee * Western simple meal, coffee and soft drinks Mrs. Zhang +86 18301778558 First floor English / Chinese

*Gusto Coffeeis the official ITB China caterer. You can contact Gusto Coffee and order food through the ITB China Service Center.

REGISTRATION OF EVENTS

Shows, presentations and tours attract press and visitors and create opportunities for informal meetings. Events can take place between 9:30 am and 5:00 pm on your assigned booth space. All events must be registered through the ITB China Service Center until 9 April 2020. Events after opening hours need to be directly applied to the venue service center (in the middle of 1st floor) as they include an overtime fee.

BILINGUAL HOSTESS SERVICE (CHINESE / ENGLISH)

As a special benefit, ITB China will provide at least one complimentary bilingual hostess for every booth. If you do not desire the complimentary bilingual hostess please inform your ITB China contact person.
If you need a professional translator, you can also order them through the ITB China Service Center.

BUSINESS CENTER: FOR ALL THAT MATTERS

You can find Business Centers at the west side on the first floor (ground floor) (Close to H1-2). They offer photocopying and printing, telephone, internet, computers, scanning, telephone top-up cards, laptop connections, business cards and stationaries.

Business Matching

BUSINESS MATCHING

It is our aim to assist you achieve your best performance and meet buyers that match your business profile with the PSA system. Already we have 1.050 Chinese and International buyers that are looking forward to meeting with the ITB China exhibitors. To enhance your buyers experience you are welcome to recommend prospective buyers to ITB China.

(Buyers registration deadline: February 29, 2020).

How does the Business Matching work?

Our Prescheduled Appointment System (PSA) is designed to provide you effective meetings with match made during ITB China. You will additionally be able to arrange meetings online in advance with buyers of your choice to enhance efficiency. Access to your PSA system is possible by the ITB China Service Center.

Period 1: Online Business Matching Preparation

  1. Select the Prescheduled Appointment System (PSA) after logging in to the ITB China Service Center. Mark the buyers that you would like to meet. (Expected in April 2020)
  2. The PSA system will do the pairing and arrange appropriate meetings based on preferences of exhibitors and buyers.
  3. Exhibitors receive the match made appointments which then may be fine-tuned. (Expected in May 2020).

Period 2: Meet appointed buyers during exhibition

Exhibitors will be provided with schedules before the show, containing date and time of the appointments as well as buyer’s information.
ITB China wishes you success meeting the buyers one by one at your booth.

If you have any questions, please contact us. (contact@itb-china.com)

Communication and Marketing

ITB CHINA ON SOCIAL MEDIA

PRESS SERVICE FOR EXHIBITORS

As part of your pre-press work for ITB China, you should make sure the daily newspapers and trade press is informed about your ITB China participation. Distribute press information to target groups long before the exhibition. Travel journalists are especially interested in early information on your planned activities at ITB China. The industrial media focus on news from companies and branches of business.

STRATEGIC PLANNING OF YOUR PRESS WORK

Late March: Issue press releases
Early April:

  • Plan events and conclude PR measures
  • Update your media distribution list
  • Send out invitations to media, KOLs (press conferences, events at your stand, etc.)
  • Make appointments with key journalists for ITB China
  • Prepare a press folder and reserve a digital press box
  • Make use of all the services available from the ITB China press office
  • Consider translating your press content into Chinese

CONTACT

Our press team will be happy to help you plan your press activities at ITB China:

Julia Sonnemann
Tel: +49 (0)30 3038 2269
E-Mail: julia.sonnemann@messe-berlin.de

Olga Kruglova
Tel: +49 (0)30 3038 2258
E-Mail: olga.kruglova@messe-berlin.de

Further information: www.itb-china.com/press

YOUR PRESS CONFERENCE AT ITB CHINA

You are able to invite members of the press to your stand or to reserve a conference room at ITB China.
Please note that the press conference rooms are reserved exclusively for exhibitors and co-exhibitors taking part at ITB China.
If you are planning a press conference, check with us to ensure that the date and topic will have the highest possible impact. Your press conference can be arranged within the framework of ITB China and we will be happy to help you with the organization. We can provide assistance on setting up dates and times, arranging suitable space and technical equipment. Please contact us as early as possible regarding your plans for final arrangements of a press conference date.

E-Mail: press@itb-china.com

YOUR DIGITAL PRESS BOXES AT ITB CHINA

Make sure you have well-prepared press information packs available for journalists who attend your press conference or visit your stand. Your press pack should contain general press information about your company as well as your products and services, if possible with good quality photographs. The media are always particularly interested in a company’s business performance with statistics.
You can also book an online press box via the ITB China Service Center. Your press release will then be published on the press release subpage.

Practical Information

CONTACT US

The experienced ITB China team is at your service. If you have further questions, need additional information or have special needs, please do not hesitate to contact us.

Exhibition Contact

Direct link to the ITB China Team:
www.itb-china.com/team

Hotline

Tel: +86 21 8028 6040
contact@itb-china.com

Booth and Sponsorship

Mr. Nikolaos Swoch
Tel: +86 21 8028 6225
nikolaos@itb-china.com

Ms. Gini Zheng
Tel: +86 20 2984 0735
gini@itb-china.com

Mr. Christopher Marzahn
Tel: +49 30 3038 2038
marzahn@messe-berlin.de

Mr. Exel Fan
Tel: +86 21 8028 6044
exel@itb-china.com

Operations

Ms. Yoyo Lu
Tel: +86 21 8028 6040
yoyo@itb-china.com

Ms. Kay Shi
Tel: +86 21 8028 6042
kay@itb-china.com

Media

Ms. Julia Sonnemann
Tel: +49 30 3038 2269
julia.sonnemann@messe-berlin.de

Ms. Olga Kruglova
Tel: +49 30 3038 2258
olga.kruglova@messe-berlin.de

Buyers

Ms. Lydia Li
Tel: +86 21 8028 6085
lydia@itb-china.com

Ms. Flora Fang
Tel: +86 21 8028 6224
flora@itb-china.com

Ms. Estelle Wang
Tel: +86 21 8028 6043
estelle@itb-china.com

Technical guidelines for raw space construction

OVERALL RULES

Shanghai World Expo Exhibition and Convention Center Exhibition Hall 1, Level 1
Exhibition Area 25,000 sqm
Maximum Booth Height 6 m
Maximum Booth Weight 3.5 tons/sqm
Maximum Hanging weight 150kg/point; 800kg/unit
Freight Lift Path (H x W) 2 entries 5.4m*6m ; 4 entries 4.2m*4.3m
Air-conditioning Central air conditioning
Power 6230A
  1. Evacuation passageway between stands shall not be less than 3m.
  2. Passageways and evacuation exits are at all times to be kept clear of stacked articles and barriers.
  3. All stands, exhibits, advertisement signboards and packing materials are not allowed to hinder the normal operation of automatic alarm, fire extinguishing system and equipment within the exhibition room.
  4. Barriers and obstructions within the range of 1.4m around safety entrances and exits, fire hydrants and pump adapters in the exhibition room are not allowed.
  5. The stand floor plan must be reviewed by firefighting authority before construction.

CONSTRUCTION OF STAND

  1. The stand constructor must carry out the construction based on the floor plan as approved by the firefighting authority. Changes must be applied for on time.
  2. Design drawings of all stands constructed on Raw Space must be reviewed and stamped by a professional design entity with relevant qualification and the organizer. The center has the right to forbid the construction of non-approved constructions within the center. Booth building design drawings include stand design floor plan, stand design structural drawing and stand design image.
  3. Booth structures must be secure and reliable. Display racks, display boards, panels, carpets, materials individual stand construction, and stage building materials must be of incombustible or nonflammable material (no less than B1 grade). Combustible materials must undergo fireproof treatment to reach the required level of fire resistance before being used. Construction and decoration materials must not be made out of inflammable cystosepiment, elastic fabric, wood-based panel and plastic sheet using made by means of petrochemical engineering without fire-proof treatment.
  4. The maximum stand height in the hall is 6m.
  5. The construction area of the first floor of a 2 floors’ booth shall not exceed 200 square meters. There have to be at least 2 evacuation stairs. The straight-line distance between the two evacuation stairs shall be no less than 5m. For any booth which is higher than 4.5 meters, the booth design needs to be evaluated by the appointed stand constructor. The appointed stand constructor will provide an evaluation report to the venue, together with the booth design, fire rating description reports, structural audit reports.
  6. When the building area of a fully enclosed stand area is greater than 160 m² and the stand layout affects the use of the original automatic firefighting facilities in the exhibition room, an automatic fire alarm system and sprinkler system must be installed.
  7. If the building area of the fully enclosed display area or semi-enclosed display area is greater than 120 m², the number of evacuation doors shall not be less than two, each with a minimum width of 0.9 m.
  8. No combustibles are allowed to be stored on the stand.
  9. There shall not be any article hung arbitrarily within the stand. For the hanging points approved, the weight on each point shall not be greater than 150 kg, and the unit structure weight shall be less than 800 kg. The hanging job must be done by professionals from the center.
  10. For machines with large weight in the center, a ground supporting plate must be used before the installation.
  11. Machinery exhibits such as internal combustion locomotives, automobiles, tractors and various gasoline and diesel engines must be displayed outdoor, and the fuel in the fuel tank shall be lower than 10 % of the full capacity. For indoor exhibition, no operation and maintenance are allowed, there must be no fuel within the fuel tank and the battery must be disconnected.
  12. During the setup period of an exhibition, no entity shall occupy firefighting passageways and public areas or stack articles within them. After the setup and move-out, all equipment must be removed; otherwise, corresponding punishment will be imposed. Temporary stacked goods must be secure and not be able to roll or topple over.
  13. When laying the carpet, only easy removable double-faced adhesive tape made of cloth is allowed to be used. Tape made of sandwich rubber and other materials difficult to be removed is not allowed to be used.
  14. Open flames and welding within the center are strictly forbidden.
  15. Painting and spray painting are not allowed within the center.
  16. It is strictly forbidden to connect water and gas devices directly to pipelines of the center. A valve must set between the pipeline and water or gas device.
  17. Any electrical, mechanical and chemical item that is considered as dangerous will be banned.
  18. It is strictly forbidden to pour waste liquids into sewers and bathroom sinks. Waste liquids must be poured into sealed containers prepared by the exhibitor.
  19. It is strictly forbidden to obtain water from the bathroom. All water used for the setup must be obtained from water basins designated by the center.
  20. All construction staff entering into the center must wear a safety helmet, and a safety belt is needed for construction work from 2m and above.
  21. It is strictly forbidden to use a herringbone ladder larger than 3m. A ladder with a locking spreader bar can be used to ensure safety. Otherwise, the center has the right to refuse entry.
  22. During the exhibition, it is strictly forbidden to carry dangerous chemicals, solvents, paints and inflammable and explosive articles into the Center.
  23. It is strictly forbidden to use pressure equipment in the exhibition room.
  24. All inflammable and explosive exhibits must be replaced by models.
  25. Without the permission of the center, equipment such as air compressors are not allowed to be carried into the center or to be used during the setup.
  26. During the whole rental period of the center, the buildings, structures, facilities as well as equipment and accessories must be kept clean and intact. They are not allowed to be leaned against nor moved or altered without approval. It is strictly forbidden to punch, use nails or apply glue to any terrace, wall surface and other parts of the center.
  27. Entities and persons using the center’s facilities are admonished to strictly observe the above-mentioned regulations. If any of the center’s buildings, facilities, equipment, and accessories are damaged or polluted due to irregularities or use of illegal items, the center’s managing party will require the infringing party to make corresponding compensation payment.

INSTALLATION OF ELECTRICAL CIRCUITS AND ELECTRICAL EQUIPMENT

  1. The installation of electrical circuits and electrical equipment can only be performed by persons carrying a valid electrician certificate. All operations must be in line with the relevant electrical code of the state. The constructor carries all responsibilities and consequences.
  2. The electrical distribution box used by a stand must be placed within the cable pipe trench of the center or within the stand (cover plate of the trench shall not be opened arbitrarily). A distribution box is strictly forbidden to be placed at conspicuous places of aisles, passageways and stands. Hidden electrical circuits must be protected with a metal pipe or fire-retardant PVC pipe. Lighting must be constructed at a safe distance (at least 0,5m) to combustible materials.
  3. Electrical circuits must be with branch switches, and when passing through aisles, cables must be protected with a protection plate.
  4. It is strictly forbidden to place inflammable articles and water dispenser around a distribution box.
  5. It is strictly forbidden to employ fixed electricity box facilities of the center arbitrarily.
  6. All electrical circuits’ capacity distribution shall be balanced. Overuse of electricity is strictly prohibited. All circuits shall be elevated or be laid with effective protection measures, and their load equipment shall be with good grounding device.
  7. All electric wires laid shall be with insulating sheath and national safety standards. For joints, insulation porcelain and plastic joints must be used, not insulating tape. Except for the light fixture wire colored thread shall not be used.
  8. During the construction period, all cables and connecting equipment and the temporary electric box must meet national safety standards.
  9. A lighting fixture must be installed at a distance of at least 50cm to a combustible article. The ballast of lighting fixtures like a fluorescent lamp and high-pressure mercury lamp shall not be installed on a combustible article and inflammable article.
  10. For an installation of enclosed light box, there should be an air vent for sufficient ventilation.
  11. Important parts of electrical circuit and light box of a wood structure stand must be treated with fire retardant coating of level 3 and above.
  12. Electrical equipment likely to produce heat and high-temperature lamps is not to be used unless being approved by the venue. No combustible and inflammable articles within a range of 1m are allowed around high-temperature lamps.
  13. All outdoor lighting equipment shall be with damp-proof measures.
  14. It is strictly forbidden to use an exposed iodine-tungsten lamp, halogen tungsten lamp or neon light within the center.
  15. All entities and persons using the center’s facilities shall strictly observe the above procedure, and for any irregularity, the managing party of the center reserves the right to adopt corresponding measures (such as cutting power supply, etc.)

USE OF VEHICLES

  1. No vehicle is allowed to enter the center without permission.
  2. The height of any vehicle permitted to enter the center shall not be higher than 4m, and the driving speed shall not exceed 5km/hour.
  3. Forklift operation must be in strict accordance with forklift safe operation rules. A forklift be driven by a person qualified in training and the driving speed shall not exceed 5km/hour. For forklifts and cranes, the annual inspection report and work permit copy shall be put on records.

OTHERS

  1. It is strictly forbidden to smoke in the center.
  2. No cooking is allowed in the center, and external meals are not allowed to be brought into the center.
  3. Without the permission of the Center, all furniture, flowers and plants, facilities and equipment that can be provided by the Center must not be brought by the exhibitor and the constructor.
  4. The Center reserves the right of final interpretation to above rules.

Raw space exhibitors move in notification

Please follow the following steps for move-in at the venue of ITB China during the construction period

Schedule Date Time Entrance Activities
Move-in 11 – 12 May, 2020 8:30 – 22:30 H1-1, H1-8~H1-12 Building
Exhibition Period 13 – 15 May, 2020 9:30 – 17:00 H1-1, H1-2 17:00 Site cleaning
17:30 Close
Move-out 15 May, 2020 17:00- 22:30 H1-1, H1-8~H1-12 17:00 Power off
18:00 Workers allowed

PLEASE NOTE:

Individual booth fitting contractors must complete their work according to the listed schedule. Overtime work after 22:30pm may not be permitted, and if permission is sought and granted by the Organizers, the contractor must apply and pay the required overtime charges 3 hours before the overtime work to the venue service center in the middle of 1st floor.
– 22:30 pm – Next day 8:30 RMB 2.200 per 1.000sqm/hour
– Minimum 1-hour charge and minimum 1000sqm as a unit.
– The price of late application is raised by 30%.


  1. Registration:

    On 11 – 12 May 2020 08:30-17:30
    Pay the deposit at the Appointed Contractor (SYMA) Counter. (Located at the Lobby of Hall 1)
    RMB5000/<100sqm, RMB10000>=100sqm
    Raw space management fee:30RMB/sqm
    (Note: Exhibitors wanting to register on the 10th of May, please go directly to the Pass Registration Center in the South Square)

    Collect the constructors badge and vehicle passes at the Pass Registration Center (South Square)

    Move in the Exhibition Hall

  2. The pass registration center for the contractor badge and vehicle pass is in South Square. (mark in the following route map)
    Please check the below links for the process in detail and documents that need to be submitted:
    Authentication: http://180.153.108.138/shexpocenter/ENG/default.aspx
    *Construction directors of all construction and carrier contractors need to go through real-name authentication procedures at Certificate Issuing Center prior to receiving the exhibition setup Construction certificate: http://180.153.108.138/shexpocenter/ENG/lcxz1.aspx
    Vehicle certificate: http://180.153.108.138/shexpocenter/ENG/lcxz.aspx
  3. The official constructor SYMA will license the goods (furniture and plants) with “Goods Entry Form” and “Booth Rendering”.
  4. Please bring and provide QR code, business card and booth confirmation letter to collect exhibitor badges on the registration counter.
  5. After the electrical installation of the booth is completed, the exhibitor and the appointed contractor should conduct a self-inspection before electricity is supplied. Electricity will be provided from May 12th 11:00 am. The venue electrician will inspect and send adjustment notice at 10:00 am. Electricity will be supplied after inspection and approval of the venue electrician.
  6. All exhibitors must strictly observe the fire safety regulations. Construction and decoration materials including carpets must be non-flammable or fire retardant (Fireproof grade B1 or above). Wooden stands and timber surfaces of booth stands must be non-flammable therefore, flammable stretch fabric, stretch fabric and nylon fabrics are strictly prohibited. Wooden structures must be painted with fire retardant coating.
  7. All constructing workers must wear safety helmets and have their construction pass.
  8. All constructors must have copies of their business license and a legal ID identification, in case of a Fire Department check.
  9. All raw space booths must have a shunt and grounding switch. A Standard booth and raw space booth are not able to share the same electricity box.
  10. After dismantling, exhibitors and the appointed contractors must clear all booth items and take them out of the venue, including booth rubbish and construction materials. After raw space inspection and confirmation by the venue, the contractor can get the paid deposit back at the official contractor counter in the lobby of Hall 1. The deposit will be refunded to the contractor by cash. The venue staff start inspection at 19:00 pm.
  11. The venue provides a dismantling and cleaning service in the North Square’s garbage cleaning office. The application shall not be later than 1 day before the move-out day. Later applications will be double charged.
  12. Please refer to “Technical Guidelines for Raw-Stand Construction” in this exhibitor manual. The Exhibitor and its self-selected contractor are fully responsible for construction liabilities.
  13. Please check the following map to arrange the vehicle’s route:
    Please pay attention: This map is the reference from 2019. For the 2020 version please pay attention to the next update.
    Map Route